I have been having this problem for months with my Sims 2 Deluxe game. I bought it when I bought the computer. The computer had never been used and the first thing I put on after spyware was the game, but it always crashes after about 60% of the installation. I know it isnt the disc because I originally bought Sims 2 and tried this and when it crashes, I returned it and got the game I currently have and it still crashes, so it must be the computer but I'm not sure what.I have done what the website tries but I think I am doing it wrong. Does any one have suggestions? They are GREATLY appreciated.