you put cd's in is broken? the laptop has some kind of virus, its my sisters and i just want to restore it to brand new, what do i have to dothere is a place when i click on my computer that says "recovery (D"windows xp media centeri have the cd, but the cd wont be read, its like the drive for it is brokenis there anyway i can use the D drive to somehow restore everything?i dont care about memory loss, or any files on it nowthanks in advanceok, but is there any way to fix the drive that you put cd's into?the drive is there, but it never reads anything, and you cant open it up like when you click on it from my computer nothing happens, it just opens a blank file it will not read the disc